April 12-14, 2027
Charlotte, N.C.

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Zehra Abid-Wood

Zehra Abid-Wood

PresidentLasell Village
Zehra Abid-Wood is President of Lasell Village, an innovative continuing care retirement community on the campus of Lasell University in Newton, MA, known globally for its intergenerational living and learning model for older adults. Zehra brings with her more than two decades of outstanding leadership experience, in senior living, organizational management, and visionary strategic thinking. Her areas of expertise include operational and project management, strategic and institutional planning, growth strategy, partner and vendor management, operational effectiveness, real estate development, diversity and inclusion initiatives, and brand marketing and sales.
Wed Mar 189:45 AM – 10:45 AMWest 102 AB

E12 – Guiding Resident Engagement through Expansion Projects

As demand for Senior Housing continues to rise, communities are looking to expand and upgrade their offering. As these projects are being defined it’s…As demand for Senior Housing continues to rise, communities are looking to expand and upgrade their offering. As these projects are being defined it’s essential to remember who these spaces are ultimately for—residents, both current and future. While…As demand for Senior Housing continues to rise, communities are looking to expand and upgrade their offering. As these projects are being defined it’s essential to remember who these spaces are ultimately for—residents, both current and future. While it may seem intuitive, designers and clients can easily become focused on aesthetics or trends and overlook valuable resident input. This session explores how engaging residents throughout the design…As demand for Senior Housing continues to rise, communities are looking to expand and upgrade their offering. As these projects are being defined it’s essential to remember who these spaces are ultimately for—residents, both current and future. While it may seem intuitive, designers and clients can easily become focused on aesthetics or trends and overlook valuable resident input. This session explores how engaging residents throughout the design process can reveal priorities and insights that may not have been previously considered—and can even guide projects in unexpected, beneficial directions. Through real-world case studies, this session will demonstrate how resident engagement can shape more responsive, inclusive environments. Attendees will learn how to guide clients through the engagement process, determine which resident groups to involve, and ask the right questions at key stages. We’ll also discuss strategies for ensuring transparent communication and clearly identifying final decision-makers. By capitalizing on residents’ lived experience, unique perspectives, and institutional knowledge of their communities, designers and stakeholders can create spaces that are not only functional and appealing—but deeply informed and future-ready. As the next generation of older adults enters these communities, they will expect to be heard. Empowering residents to contribute meaningfully reflects a cultural shift toward greater autonomy and collaboration in senior living design.Show MoreClick the title to see all detailsShow More

Educational SessionSession TypeOwner/Operator/Developer Topics & PerspectivesSession Track
CEU Credits:1.00
Greg Sweeney
Elizabeth Gray
Zehra Abid-Wood
Greg Sweeney
Greg SweeneyAssociate, DiMella Shaffer
Elizabeth Gray
Elizabeth GrayAssociate, DiMella Shaffer
Zehra Abid-Wood
Zehra Abid-WoodPresident, Lasell Village
Greg Sweeney
Greg SweeneyAssociate, DiMella Shaffer
Elizabeth Gray
Elizabeth GrayAssociate, DiMella Shaffer
Zehra Abid-Wood
Zehra Abid-WoodPresident, Lasell Village
Allow Registration:No
Capacity Unlimited:No
CEU:AIA – 1 LU, EDAC, IDCEC – 1 LU
Session Handouts:Handout Link
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