FREQUENTLY ASKED QUESTIONS
Attendee
When/where is the 2026 Environments for Aging Conference + Expo?
The 2026 Environments for Aging Conference + Expo will be held March 16-18, 2026, at the Phoenix Convention Center in Phoenix.
How do I register to attend and what is the cost?
Registration is open for the 2026 Environments for Aging Conference & Expo. Please click here for attendee registration.
If I am having issues registering for the event, who do I contact?
Once registration is live and ready, you can contact EFA Registration Customer Service (Monday – Friday, 9 a.m. – 5 p.m. EDT).
Call Domestic/International: 833-859-6126
Email: [email protected]
How can I get Continuing Education credits?
The Environments for Aging Conference plans its educational content to comply with the accreditation requirements accepted by most major credentialing organizations. Because continuing education requirements differ among state and national agencies, attendees should contact their credentialing agencies for specific acceptance requirements. Attendees receive CE credits for participating in the following educational opportunities: facility tours, pre-conference workshops, keynotes, and educational breakout sessions.
To receive Continuing Education Credits following criteria must be met:
- Conference registration fees must be paid in full.
- Attendees must attend session in full (i.e. no leaving before the session is over).
- Attendee’s badge must be scanned by the room monitor at the start of every session. It is the attendee’s responsibility to ensure their badge is scanned. If there is no badge scanner available, a sign-in sheet will be provided.
All CE provider forms must be completed and legible in order to receive your certificates. Conference attendees who do not fulfill these requirements will not receive a certificate of attendance. There are no exceptions to this policy. Thank you for adhering to these guidelines.
How do I get the EFA app?
We will announce when the EFA mobile app (and the web version of the mobile app) for 2026 will be available for download. Please check back with us as we approach the show dates.
Do I need to sign up for each conference session I want to attend?
Within the registration portal, once it is active, you are not required to choose your sessions in advance unless a cost is listed next to it. All $0 sessions are open to everyone until each room reaches capacity. For paid sessions you wish to attend, click the “add” button to add each paid session to your total during checkout. You may return to your registration before the show to update your schedule or add paid sessions.
My spouse/partner would like to attend the conference with me, is this allowed?
Spouses/partners of Full Conference pass holders only are allowed to attend with a Guest pass. Personal guest badges are available for request to purchase in the attendee registration process. Guest passes include access to keynotes, networking events, and the exhibit hall during exhibit hall hours. Guests are prohibited from attending education sessions, tours, workshops, roundtable discussions, and pre-conference offerings.
I can no longer attend EFA. What do I do?
Any and all ticket sales are final and non-refundable. This includes all tickets and passes of any kind, without exception. Promo codes are not valid for prior purchases.
Are there any special hotel discounts related to the event?
Yes! You can book your stay today through EFA’s official housing provider, EvolveCon, for the best rates and availability.
Click here to book your hotel room or manage an existing reservation.
What are the expo hours?
Expo hours for 2026 are not yet finalized. Please check back in late summer/early fall.
What is the layout of the exhibit hall?
You can view the 2026 floor plan here.
What’s the dress code?
The dress code for the Environments for Aging Conference + Expo is business casual. As some rooms can be cold, please be sure to bring a sweater or something warm.
How can I subscribe to Environments for Aging Magazine?
Sign up here to receive Environments for Aging Magazine.
Exhibitor
What does the 2026 floor plan look like?
The 2026 floor plan can be viewed here.
What are the expo hours?
Expo hours for 2026 are not yet finalized. Please check back in late summer/early fall.
Are there any special hotel discounts related to the event?
Yes! You can book your stay today through EFA’s official housing provider, EvolveCon, for the best rates and availability.
Click here to book your hotel room or manage an existing reservation.
How can I subscribe to Environments for Aging Magazine?
Sign up here to receive Environments for Aging Magazine
What options are available for badge scanners and lead retrieval?
Our previous lead retrieval system will no longer be available; all leads must be captured through the official EFA Connect app. Without this tool, you’ll need to record lead information manually, which will cost you valuable networking time. Click here to learn more.