Susan Dailey
Resident and Vice Chair, Board of TrusteesNational Lutheran Communities & ServicesMs. Dailey received a Bachelor of Arts degree from George Mason University and earned her CAVS (Certified Administrator of Volunteer Services) through the American Hospital Association while also chairing their national Retail Operations Committee and annual conference educational track. She is a resident at The Village at Orchard Ridge from its inception, joined the NLCS Board of Trustees in January 2020 and has served on the Strategic Planning Committee and the Succession Planning Committee. She has also served as president of the Residents’ Association, and chair of Health and Wellness Committee. Ms. Dailey brings entrepreneurial business development expertise from start-up to public offering. She was responsible for development and opening of franchise locations across the U.S. and ultimately in Europe covering the United Kingdom, France and the Netherlands. In 1984 alone, her department opened 147 U.S. locations. During her 18 years as director of Volunteer Services at Reston Hospital, she developed a senior “over 50” affinity membership group that grew to 1000 members in two years’ time. Her earlier experience in health care involved practice management in the ophthalmology field operating seminars, feasibility studies and marketing consulting. Ms. Dailey was a speaker at LeadingAge National 2023 Annual Meeting.
E23 – AAHID Session: Reimagining Home: Transforming Senior Living Communities for the Next Generation
As Baby Boomers and Gen X approach retirement, senior living communities must evolve to meet new expectations for comfort, independence, and modern de…As Baby Boomers and Gen X approach retirement, senior living communities must evolve to meet new expectations for comfort, independence, and modern design. This session explores how one outdated senior living community underwent a bold transformation…As Baby Boomers and Gen X approach retirement, senior living communities must evolve to meet new expectations for comfort, independence, and modern design. This session explores how one outdated senior living community underwent a bold transformation-inside and out-to create a welcoming, wellness-focused environment that resonates with the next wave of residents. Panelists include an ASID, CHID certified healthcare interior designer, an executive…As Baby Boomers and Gen X approach retirement, senior living communities must evolve to meet new expectations for comfort, independence, and modern design. This session explores how one outdated senior living community underwent a bold transformation-inside and out-to create a welcoming, wellness-focused environment that resonates with the next wave of residents. Panelists include an ASID, CHID certified healthcare interior designer, an executive director, and a resident who experienced the renovation firsthand. Together, they'll share real-world insights from a case study project, including strategies for integrating biophilic design, lighting to support aging eyes, fall risk mitigation, and customizable interiors. Special focus will be placed on fostering resident dignity and choice through inclusive, cost-conscious design. Participants will leave with practical strategies for updating aging communities, increasing appeal, and successfully introducing new design concepts to existing residents.Show MoreClick the title to see all detailsShow More
