April 12-14, 2027
Charlotte Convention Center
Charlotte, N.C.

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Todd Hageman

Todd Hageman

Director of Capital Planning & DesignEverTrue
Todd Hageman is an accomplished Architect with over 28 years of experience specializing in the planning and design of senior living environments, developing deep expertise in creating spaces that support aging in place and enhancing resident well-being, along with improving operational efficiency. Throughout his tenure in private practice, Todd contributed to and led a wide range of senior living projects, advancing from project architect to firm partner. Transitioning to the owner/operator side of the industry, Todd joined EverTrue, bringing a unique perspective that bridges design, operations, long-term asset performance, and aligning capital investments with organizational goals.
Mon Apr 12•2:30 PM – 3:30 PM

E02 – A Case Study: Community Repositioning to Enhance Customer Experience, Well-Being, and Engagement

Join EverTrue and its design team for a case study examining the repositioning of an existing senior living community to better support resident engag…Join EverTrue and its design team for a case study examining the repositioning of an existing senior living community to better support resident engagement, cognitive wellness, and long-term market relevance. Through a phased approach, the project re…Join EverTrue and its design team for a case study examining the repositioning of an existing senior living community to better support resident engagement, cognitive wellness, and long-term market relevance. Through a phased approach, the project reimagined dining venues, social spaces, outdoor environments, and resident programming to better align with evolving resident expectations and operational objectives. Panelists will discuss the busines…Join EverTrue and its design team for a case study examining the repositioning of an existing senior living community to better support resident engagement, cognitive wellness, and long-term market relevance. Through a phased approach, the project reimagined dining venues, social spaces, outdoor environments, and resident programming to better align with evolving resident expectations and operational objectives. Panelists will discuss the business drivers behind the initiative, key design and operational decisions, implementation challenges, and lessons learned throughout the process. Special focus will be placed on strategies supporting cognitive wellness, multi-sensory engagement, aging in place, and technology integration. Attendees will gain practical insight into how owner/operator goals and design strategies can work together to create meaningful resident outcomes, strengthen community identity, and improve long-term performance. The session will conclude with actionable takeaways that participants can apply to repositioning and renovation efforts within their own communities.Show MoreClick the title to see all detailsShow More
Educational SessionSession TypeOwner/Operator Topics & PerspectivesSession Track
Julia Buchler
Angie Eslinger
Galen Vassar
Todd Hageman
Julia Buchler
Julia BuchlerExecutive Director at EverTrue Mason Pointe, EverTrue
Angie Eslinger
Angie EslingerAssociate Principal, Lawrence Group
Galen Vassar
Galen VassarSenior Interior Designer, Associate Principal, Lawrence Group
Todd Hageman
Todd HagemanDirector of Capital Planning & Design, EverTrue
Julia Buchler
Julia BuchlerExecutive Director at EverTrue Mason Pointe, EverTrue
Angie Eslinger
Angie EslingerAssociate Principal, Lawrence Group
Galen Vassar
Galen VassarSenior Interior Designer, Associate Principal, Lawrence Group
Todd Hageman
Todd HagemanDirector of Capital Planning & Design, EverTrue
Allow Registration:No
Capacity Unlimited:No
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