E02 – A Case Study: Community Repositioning to Enhance Customer Experience, Well-Being, and Engagement
Join EverTrue and its design team for a case study examining the repositioning of an existing senior living community to better support resident engagement, cognitive wellness, and long-term market relevance. Through a phased approach, the project reimagined dining venues, social spaces, outdoor environments, and resident programming to better align with evolving resident expectations and operational objectives. Panelists will discuss the business drivers behind the initiative, key design and operational decisions, implementation challenges, and lessons learned throughout the process. Special focus will be placed on strategies supporting cognitive wellness, multi-sensory engagement, aging in place, and technology integration. Attendees will gain practical insight into how owner/operator goals and design strategies can work together to create meaningful resident outcomes, strengthen community identity, and improve long-term performance. The session will conclude with actionable takeaways that participants can apply to repositioning and renovation efforts within their own communities.
Speakers
Julia BuchlerExecutive Director at EverTrue Mason Pointe, EverTrue
Angie EslingerAssociate Principal, Lawrence Group
Galen VassarSenior Interior Designer, Associate Principal, Lawrence Group
Todd HagemanDirector of Capital Planning & Design, EverTrue
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Allow Registration:No
Capacity Unlimited:No
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E02 – A Case Study: Community Repositioning to Enhance Customer Experience, Well-Being, and Engagement
Join EverTrue and its design team for a case study examining the repos…Join EverTrue and its design team for a case study examining the repositioning of an existing senior living community to better support resident engagement, cognitive wellness, and long-term market relevance. Through a phased approach, the project re…Join EverTrue and its design team for a case study examining the repositioning of an existing senior living community to better support resident engagement, cognitive wellness, and long-term market relevance. Through a phased approach, the project reimagined dining venues, social spaces, outdoor environments, and resident programming to better align with evolving resident expectations and operational objectives. Panelists will discuss the busines…Join EverTrue and its design team for a case study examining the repositioning of an existing senior living community to better support resident engagement, cognitive wellness, and long-term market relevance. Through a phased approach, the project reimagined dining venues, social spaces, outdoor environments, and resident programming to better align with evolving resident expectations and operational objectives. Panelists will discuss the business drivers behind the initiative, key design and operational decisions, implementation challenges, and lessons learned throughout the process. Special focus will be placed on strategies supporting cognitive wellness, multi-sensory engagement, aging in place, and technology integration. Attendees will gain practical insight into how owner/operator goals and design strategies can work together to create meaningful resident outcomes, strengthen community identity, and improve long-term performance. The session will conclude with actionable takeaways that participants can apply to repositioning and renovation efforts within their own communities.Show MoreClick the title to see all detailsShow More
Julia BuchlerExecutive Director at EverTrue Mason Pointe, EverTrue
Angie EslingerAssociate Principal, Lawrence Group
Galen VassarSenior Interior Designer, Associate Principal, Lawrence Group
Todd HagemanDirector of Capital Planning & Design, EverTrue
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Capacity Unlimited:No