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Matthew Garnett
Regional Director, Food and BeverageLCS Community OperationsMatt supports Life Plan investment and LCS-owned rental communities, working closely with community operations and ownership on providing overall strategic direction for LCS� dining programs. Prior to his time at LCS, He served in various roles in Country Clubs, private restaurants and bars. He has over 20 years� experience in the food & beverage industry, with proficiencies in quality management, in both front and back of house, menu development, procurement, training and associate engagement. He has a Bachelor�s degree from Southern Cross University in Australia, an Associate Hospitality Degree, and a Sommelier qualification from The Court of Master Sommeliers.
E23 – When Dining No Longer Fits: A Framework for Repositioning Senior Living Dining Venues
Senior living communities continue to expand dining choice through pubs, bistros, marketplaces, coffee venues, and specialty dining concepts. Yet many…Senior living communities continue to expand dining choice through pubs, bistros, marketplaces, coffee venues, and specialty dining concepts. Yet many communities find that years after opening, some venues are underutilized, operating differently tha…Senior living communities continue to expand dining choice through pubs, bistros, marketplaces, coffee venues, and specialty dining concepts. Yet many communities find that years after opening, some venues are underutilized, operating differently than intended, or no longer aligned with resident expectations. This session presents a practical framework for evaluating and repositioning underperforming dining venues. Drawing on real-world experien…Senior living communities continue to expand dining choice through pubs, bistros, marketplaces, coffee venues, and specialty dining concepts. Yet many communities find that years after opening, some venues are underutilized, operating differently than intended, or no longer aligned with resident expectations. This session presents a practical framework for evaluating and repositioning underperforming dining venues. Drawing on real-world experiences from senior living communities, presenters representing corporate operations, foodservice design, and senior living design strategy will explore why venues become underutilized and how changing resident preferences, operational realities, and design decisions contribute to long-term success or failure. Attendees will learn how to distinguish operational challenges from design-related issues, assess venue performance, and identify opportunities for improvement ranging from low-cost operational adjustments to larger repositioning efforts. Case examples will demonstrate how communities have adapted dining environments to better support resident engagement, operational efficiency, and evolving hospitality expectations. Participants will leave with a repeatable assessment framework they can apply to optimize dining venue utilization, improve resident satisfaction, and maximize the value of dining investments.Show MoreClick the title to see all detailsShow More
Rebecca JourdanClient Experience Design Manager, Direct Supply - Aptura
Matthew GarnettRegional Director, Food and Beverage, LCS Community Operations
Matthew ElliottSenior Designer - Food Service, Direct Supply - Aptura
Rebecca JourdanClient Experience Design Manager, Direct Supply - Aptura
Matthew GarnettRegional Director, Food and Beverage, LCS Community Operations
Matthew ElliottSenior Designer - Food Service, Direct Supply - Aptura
Allow Registration:No
Capacity Unlimited:No